Frequently Asked Questions

Commission inquiries are welcomed. To learn more about the commission process, available sizes, timelines, and pricing, please visit the Commission page.

If you have additional questions or would like to discuss a custom project, please contact info@jennycourain.com. We look forward to helping you determine the best approach for your space and vision.

Jenny Courain’s original artworks are created using gallery wrapped or museum profile canvases with painted sides and a depth of 1.5 to 2 inches unless specified as framed on the website.The substantial canvas profile often eliminates the need for additional framing. For collectors who prefer a framed presentation, custom floater framing is available at an additional cost. To discuss framing options prior to shipping or delivery, please contact info@jennycourain.com. A selection of floater frame finishes and styles can be reviewed and selected at that time to complement the art work and its intended environment. 

Yes. Residential & Commercial Interior designers, architects, art consultants, and other design professionals are invited to inquire about joining the Jenny Courain Contemporary Art Trade Program.

For more information, please visit the Trade page and submit an inquiry. Details regarding trade benefits, preferred pricing, and collaboration opportunities will be provided upon review.

Shipping & Delivery

Complimentary shipping and hand delivery within the continental United States is included in the purchase price of all original artworks. Each piece is professionally packaged, fully insured, and shipped or hand delivered to ensure safe delivery. At this time, international shipping is not available. 

Original artwork typically ships within two weeks of purchase, although processing and delivery times may vary depending on the nature of the work and current shipping conditions. Delivery dates cannot be guaranteed, as occasional carrier delays are beyond our control.

Oversized works may require specialized handling and custom delivery arrangements. Often delivery is arranged through a trusted private art transportation service to ensure artwork arrives safely and in excellent condition. When private delivery is required, the delivery process will be personally coordinated, updates will be provided throughout transit, and delivery will be scheduled at a time that ensures someone is available to receive the artwork.

Complimentary hand delivery is available throughout Palm Beach County, Florida.

If you have any questions regarding shipping, delivery, or special arrangements, please contact info@jennycourain.com.

All artwork is final sale. We encourage collectors to review all product details, dimensions, and images carefully prior to purchase. If you have any questions regarding a work of art, please contact us before placing your order. We are happy to provide additional information to help ensure your selection is the right fit for your space.

What If Artwork Is Damaged During Shipment?

Every effort is made to ensure that your artwork is carefully packaged and arrives safely.

Upon delivery, please inspect your artwork promptly. If any damage is discovered, retain all original packaging materials and take clear, time-stamped photographs of both the artwork and any visible damage to the packaging. Please contact info@jennycourain.com immediately and provide all supporting documentation.

To be eligible for a full refund, notification and documentation must be submitted within 48 hours of delivery. Claims submitted after this period will not be eligible for reimbursement. Refund requests will be reviewed upon receipt of the required documentation and approved when damage incurred during transit is verified.

Your satisfaction is important, and every effort will be made to resolve the matter promptly. 

The purchase of an original artwork does not transfer copyright ownership. Copyright remains the sole property of the artist, who retains the exclusive right to reproduce, publish, license, and otherwise use images of the artwork for promotional, editorial, archival, and commercial purposes, including prints, publications, websites, social media, and marketing materials.

Ownership of the original artwork grants the collector the right to display and enjoy the piece in private residences, corporate environments, and other appropriate settings. The artwork may not be copied, reproduced, altered, digitized, distributed, or used for commercial purposes without the artist’s prior written consent.

Kindly include proper credit to the artist, Jenny Courain and contact information, jennycourain.com  for any reproduction or display of the artwork in a publication, magazine, website, social media platform, or other media.

Each original artwork is accompanied by a signed Certificate of Authenticity issued by Jenny Courain Contemporary Art. This document serves as a permanent record of the artwork’s provenance and verifies its authenticity. Collectors are encouraged to keep the certificate in a secure location as it contributes to the long-term value and documentation of the piece.