Returns & Refunds Policy

Return Policy

All artwork is final sale. We encourage collectors to review all product details, dimensions, and images carefully prior to purchase. If you have any questions regarding a work of art, please contact us before placing your order. We are happy to provide additional information to help ensure your selection is the right fit for your space.

DAMAGED DURING TRANSIT POLICY

Every effort is made to ensure that your artwork is carefully packaged and arrives safely.

Upon delivery, please inspect your artwork promptly. If any damage is discovered, retain all original packaging materials and take clear, time-stamped photographs of both the artwork and any visible damage to the packaging. Please contact info@jennycourain.com immediately and provide all supporting documentation.

To be eligible for a full refund, notification and documentation must be submitted within 48 hours of delivery. Claims submitted after this period will not be eligible for reimbursement. Refund requests will be reviewed upon receipt of the required documentation and approved when damage incurred during transit is verified.

Your satisfaction is important, and every effort will be made to resolve the matter promptly.